<\/span><\/h1>\nLast updated: October 11, 2026<\/em><\/p>\n<\/span>1. Introduction<\/strong><\/span><\/span> <\/span><\/h4>\nThank you for your trust. We value privacy and consequently do our utmost to protect your personal data when you use our products and\/or services. We treat your personal data as confidential information. <\/span><\/span><\/p>\nThis privacy statement (the “Privacy Statement”) aims to inform you in detail about our use of your personal data. Please read this Privacy Statement to learn more about how we collect, use, store and share your personal data and your rights in connection with our use of your personal data. <\/span><\/span><\/p>\n<\/span>2. Scope<\/strong><\/span><\/span><\/span><\/h4>\nThis Privacy Statement applies to (i) All (current and former) customers, (ii) All prospects who express interest in our products and\/or services, (iii) all visitors to our website (see section 14 of this Privacy Statement), (iv) persons employed in any business or organization with which we have or had a customer relationship and (vi) any other person who contacts us in any way. <\/span><\/span><\/p>\n<\/span>3. Who are we?<\/strong><\/span><\/span><\/span><\/h4>\nMindthebed.com is a website of Luscus BV. A limited liability company under Belgian law with its registered office at 3900 Pelt, Snoepluststraat 3 (company number 1024.438.378, RPR Hasselt). <\/span>Luscus BV is the data controller of your personal data.<\/span><\/span><\/p>\n<\/span><\/p>\n<\/span>4. What information are you collecting about me?<\/strong><\/span><\/span><\/span><\/h4>\nWe may process the following categories of personal data:<\/span><\/span><\/p>\n– Personal identifying information, such as name, first name, gender, etc., among others;<\/span><\/span><\/p>\n– identification data issued by the government, such as company numbers, among others.<\/span><\/span><\/p>\n– contact information, such as address, (mobile) phone number, email address, etc., among others;<\/span><\/span><\/p>\n– contract data, such as product\/service, , customer history, etc., among others;<\/span><\/span><\/p>\n– billing information, such as billing address, VAT number, amount payable, outstanding amounts, etc., among others;<\/span><\/span><\/p>\n– Financial identification information, including your bank account number, etc;<\/span><\/span><\/p>\n– payment information, including payment preference, account number, direct debit information, payment history, etc;<\/span><\/span><\/p>\n\u2022 solvabiliteitsgegevens, zoals, indien je een zakelijke klant bent, kredietbeoordelingen enz.; <\/span><\/span><\/p>\n– recovery data, such as payment delays, credit histories, data related to collection procedures, etc., among others;<\/span><\/span><\/p>\n– relations, such as including what your position is within your organization, etc.;<\/span><\/span><\/p>\n– electronic identification data, such as IP addresses (i.e. a number that can usually identify a specific computer or other network device on the Internet), user IDs, device IDs, location, etc., among others;<\/span><\/span><\/p>\n\u2022 gebruiksgegevens, zoals o.m. informatie over jouw gebruik van onze website, onze online diensten, of andere online inhoud van mindthebed.com, logbestanden, surfgedrag enz.; <\/span><\/span><\/p>\n– professional activities, such as which NACE-digit code an enterprise belongs to;<\/span><\/span><\/p>\n– data related to complaints or incidents;<\/span><\/span><\/p>\n– national registration number, if you provide us with a copy of your identity card;<\/span><\/span><\/p>\n– camera footage, from surveillance cameras to our property(s).<\/span><\/span><\/p>\nWe do not process sensitive personal data, except when you voluntarily submit sensitive personal data to us yourself. Sensitive personal data are personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, health data, data relating to a person’s sexual behavior or sexual orientation. <\/span><\/span><\/p>\n<\/span>5. How do you obtain my personal data?<\/strong><\/span><\/span><\/span><\/h4>\nWe only process personal data that we receive directly from you, for example through contact(s) with us, through use of our products and\/or services or through use of our website.<\/span><\/span><\/p>\n<\/span>6. Am I required to provide my personal data?<\/strong><\/span><\/span><\/span><\/h4>\nIn principle, you are not obliged to share personal data with us. However, the provision of personal data is necessary if you wish to enter into a contract with us and subsequently for the performance of that contract. <\/span><\/span><\/p>\n<\/span>7. For what purposes do you use my personal data?<\/strong><\/span><\/span><\/span><\/h4>\nWe use your personal data for the purposes listed below. We have also indicated below the legal basis of each processing. We may provide additional information regarding processing purposes when collecting your personal data. <\/span><\/span><\/p>\n<\/span>7.1. Management of the contractual relationship<\/span><\/span><\/span><\/h4>\nWe process your personal data to enter into a contract with you and then to perform that contract with us. This includes, but is not limited to, processing your order, making arrangements for delivery or placement, preparing and sending invoices, and reminders if necessary, and any communication regarding the contract. The legal ground for the aforementioned processing is the conclusion or performance of your contract with us, or our legitimate interest. <\/span><\/span><\/p>\n<\/span>7.2. Handling of (customer) requests<\/span><\/span><\/span><\/h4>\nWhen you make a request and share your contact information with us for this purpose, we use this information to respond to that request. This includes data collection through online contact, such as through the contact form or through Facebook. With regard to existing customers and pre-contractual measures taken at the request of potential customers, the legal ground for processing is the preparation or execution of your contract. For other questions from non-customers, we have a legitimate interest in providing you with answers. <\/span><\/span><\/p>\n<\/span>7.3. Marketing communications regarding products\/services (or products\/services of affiliated companies<\/span><\/span><\/span><\/h4>\nWe use your personal data to send promotions and marketing communications. We may use your personal data for this purpose based on our legitimate interest. The commercial interest of Luscus BV consists of offering and improving our products and services. <\/span>Wanneer echter jouw toestemming is vereist, zullen wij jouw persoonsgegevens niet verwerken voor deze doeleinden alvorens je toestemming hebt gegeven. <\/span>You may opt out of promotional and marketing communications at any time by contacting us using the contact information below.<\/span><\/p>\n<\/span>7.4. Website: analysis\/optimization\/management<\/span><\/span><\/span><\/h4>\nWe use cookies and related technologies on our website for functional, analytical, and advertising purposes. More information about this can be found in section 15 of this Privacy Statement. <\/span><\/span><\/p>\n<\/span>7.5. Legal or regulatory obligations<\/span><\/span><\/span><\/h4>\nIn certain cases, we are required to process your personal data based on an obligation under laws or regulations, including reporting obligations, accounting, dealing with official complaints and cooperating with competent government authorities, regulators, tax authorities, judicial authorities and the police.<\/span><\/span><\/p>\n<\/span>7.6. Indemnification of rights and third parties<\/span><\/span><\/span><\/h4>\nLuscus BV heeft een gerechtvaardigd belang om persoonsgegevens te verwerken ter bescherming van de rechten, eigendom en veiligheid van zichzelf, haar klanten of derden (met inbegrip van preventie, detectie, onderzoek van fraude of mogelijke misdrijven, beveiliging van gebouwen en voorzieningen, het beheer van betwistingen, geschillen of juridische procedures (in de mate dat dit niet reeds vervat is in klantenbeheer noodzakelijk ter de uitvoering van de overeenkomst of een wettelijke verplichting)). <\/span><\/span><\/p>\n<\/span>7.7. Support services<\/span><\/span><\/span><\/h4>\n